Every dog who rides the shuttle must have a harness with a metal ring on the top.
If your dog is not regularly scheduled to be picked up on a certain day and time, you must call us at
(650) 364-7792 to make a reservation for your dog to take the shuttle.
Please pick your dog up on time. If your dog is not picked up on time, he/she will be brought back to Planet Pooch and you will be charged a late fee.
You are also responsible for making sure that any other person who picks up or drops off your dog is aware of all policies.